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The Role of CX Listening Platforms in Building a Customer-Centric Culture
Read moreToday’s businesses need a customer-centric culture to succeed. Forbes found that 73% of firms with above-average customer service outperform...
June 13, 20230 -
Unleash the Hidden Gems of Qualitative Feedback for CX Transformation
Read moreQualitative feedback provides exceptional customer insights for better business decision-making as it focuses on the subjective experiences, attitudes, and...
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Kill the Verbatim, Unstructured Overwhelm. Customer Feedback Decision-Making Made Easy
Read moreVerbatims/ customer feedback can greatly enhance your products or services. But with so much feedback coming in from so...
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From Complaints to Compliments: Turning Customer Feedback into Actionable Insights
Read moreCustomer experience is a powerful catalyst for the growth of any business. According to Forbes, customers mention a good...
Posts tagged with ‘customer feedback’
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